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Our dedicated team share a passion for wine and a determination to go the extra mile to provide private clients, the on-trade and off-trade with excellent service. 

From our London offices, we have built an enviable portfolio of wines from around the globe and our rapidly growing business is looking to complement our existing expertise.

Recruiting from October 2021: 

Customer Service Assistant

Following extensive expansion of Bancroft’s team since Autumn 2020 and in line with exciting continued growth plans for our business, we have an opportunity to join our Customer Service team.

The key focus of this role is to prioritise and enhance our customer experience in support of Bancroft’s aim for excellence, requiring a self-motivated and proactive individual with a hands-on approach to problem solving, the ability to deliver on tough deadlines and think clearly under pressure.

If you are interested in this role, please click here for the full job description and skills required to succeed. 

To apply, please submit your CV with covering letter including details of your salary aspirations for this role to Please note that this position will close as soon as the right candidate is sourced.

Applications for this role will close as soon as the right candidate is sourced.